After Project Support

On all web site projects we guarantee:

• 10-days Content Support – Minor “non-maintenance” updates to site content up to 10-days after launch.
   
• 30-days Application Support – Support on use and best practices for your web application, reinforcing training and free bug resolution for 30-days.
   
• Immediate Maintenance Availability - Instant enrollment in our month-to-month maintenance plan.
   
• Application Training - Training on the use and administration of your platform (AspDotNetStorefront or DotNetNuke) is offered, at an additional cost, on all projects.

Maintenance & Site Service Plans

Any of Bright Spectrum’s plans are available on sites whether built by us or not. So give us a call and we will set you up with a plan that fits your needs.

We Offer:

• Month-to-Month Maintenance - No commitment, no monthly fee, pay for what you use.

• Advanced Monthly Maintenance – A customized plan based on a quarterly commitment, monthly fee plus a set number of hours at a discounted rate.

• Web Master Maintenance – Get a developer dedicated to your site and get priority maintenance requests and 24-hour support. Plan based on a bi-annual commitment, monthly fee, plus hours at a discounted rate.

• AspDotNetStorefront Ecommerce Service – A customizable support option built around the needs of your AspDotNetStorefront store and maintaining a successful and fast moving store. Options include: monthly submittal to shopping directory sites like Google Product Search and Shopping.com, monthly database purging to keep your site moving quickly, daily shipping notification management and more.